![]() Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from. ![]() A process of elimination, a bit long winded but worth the effort. Continue until you locate the problem service(s). Repeat again, enable so many of the bottom half then re-boot. Go through the process again, this time with all MS services hidden again enable the top half of non MS services, re-boot and see how your system responds, if still ok the top half can be left enabled. What we now need to do is find out which software is causing the problem.Īs clean boot stops the RTP detection happening it is now a process of elimination to find which non MS service(s) was affecting your system. I`ve just uploaded one of the IP`s to VirusTotal, the result confirms malicious activity. Usually it turns out to be 3rd party software that runs after boot and exploits a system file to make an outbound call. ![]() I doubt that we are dealing with a false positive, I`ve worked similar threads to yours before. The tool will also make a log named ( Addition.txt) Please attach that log to your reply. It will make a log ( FRST.txt) in the same directory the tool is run. Make sure Addition.txt is checkmarked under "Optional scans" When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) It is not malicious or infected in any way.īe aware FRST must be run from an account with Administrator status.ĭouble-click to run it. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. Only one of them will run on your system, that will be the right version. If you are not sure which version applies to your system download both of them and try to run them. Note: You need to run the version compatible with your system (32 bit or 64 bit). Please copy/paste the content of that log in your next replyĭownload Farbar Recovery Scan Tool and save it to your desktop. Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do itĪfter the restart, a log will open when logging in. Once it's done, make sure that every item listed in the different tabs is checked and click on the Quarantine button. Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)Īccept the EULA ( I accept), then click on Scan Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…ĭownload AdwCleaner by Malwarebytes onto your Desktop. To get the log from Malwarebytes do the following:ĭouble click on the Scan log which shows the Date and time of the scan just performed. When the scan completes quarantine any found entries. Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on.Ĭlsoe out the settings window, this will take you back to "DashBoard" select the Blue "Scan Now" tab. Open Malwarebytes, select > small cog wheel top right hand corner, that will open "settings" from there select "Security" tab. Please use " Text file (*.txt), then name the file and save to a place of choice, recommend "Desktop" then attach to reply Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply Then click on "History" that will open to a historical listĭouble click on the RTP Detection log which shows the Date and time of the scan just performed.Ĭlick Export > From export you have two options:Ĭopy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply To get the RTP Detection log from Malwarebytes do the following:Ĭlick on the Detection History tab > from main interface. Hello Infernus and welcome to Malwarebytes,
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